Admin UX case study
XpressReports client portal
A proposed redesign of the reporting portal that Convention Data Services' clients and registration managers rely on — a full wireframe set that was approved for development.
- Role
- UX/UI design, wireframing
- Company
- Convention Data Services
- Tools
- Adobe XD, InVision
- Status
- Approved for development
Try the prototype
The interactive prototype of the proposed redesign — click through it like the real app.
The project
XpressReports is the portal CDS clients and registration managers use to pull event and registration data. Like the other back-end tools in the suite, the existing version had grown dated and inconsistent. I was tasked with redesigning it — rethinking the experience from sign-in through everyday reporting so the platform would feel modern, legible, and consistent with the rest of CDS's products.
What I designed
I produced a complete set of wireframes for the proposed rebuild, covering the full surface of the portal: a cleaner login and dashboard, event search and registrant lookup with results and detailed registration/order info, and — the centerpiece — a custom report builder with column selection, sort order, scheduling, reset, and save-as, alongside standard reports, user management, and in-app help. The wireframes were approved for development; I moved on from CDS before implementation was completed, so this case study shows the approved design direction rather than a shipped build.
The proposed redesign
Selected wireframes from the approved set. Click any image to enlarge.
The portal it replaced
The legacy reporting portal clients were working in — the starting point for the redesign. Registrant names and emails are blurred for privacy. Click to enlarge.
Where it landed
The redesign earned cross-team sign-off and was approved to move into development — a strong signal that the direction solved real problems for the people who live in the tool. I transitioned out of CDS before it shipped, but the approved wireframes represent a complete, validated plan for a markedly clearer reporting experience.