Admin UX case study
XpressReports client portal
A proposed redesign of the reporting portal that Convention Data Services' clients and registration managers rely on — a full wireframe set that was approved for development.
- Role
- UX/UI design, wireframing
- Company
- Convention Data Services
- Tools
- Adobe XD, InVision
- Status
- Approved for development
The project
XpressReports is the portal CDS clients and registration managers use to pull event and registration data. Like the other back-end tools in the suite, the existing version had grown dated and inconsistent. I was tasked with redesigning it — rethinking the experience from sign-in through everyday reporting so the platform would feel modern, legible, and consistent with the rest of CDS's products.
What I designed
I produced a complete set of wireframes for the proposed rebuild, covering the full surface of the portal: a cleaner login and dashboard, event search and registrant lookup with results and detailed registration/order info, and — the centerpiece — a custom report builder with column selection, sort order, scheduling, reset, and save-as, alongside standard reports, user management, and in-app help. The wireframes were approved for development; I moved on from CDS before implementation was completed, so this case study shows the approved design direction rather than a shipped build.
Existing portal vs proposed redesign
Each row pairs the existing portal (left) with my proposed redesign wireframe (right). Click any image to enlarge.
More of the proposed redesign
Additional wireframes from the approved set. Click to enlarge.
Where it landed
The redesign earned cross-team sign-off and was approved to move into development — a strong signal that the direction solved real problems for the people who live in the tool. I transitioned out of CDS before it shipped, but the approved wireframes represent a complete, validated plan for a markedly clearer reporting experience.